MintWire Customer Operations · first available module

AI Receptionist for service businesses

Handle website inquiries, structured intake requests, and email triage automatically. Capture leads, route to the right person, and never miss an inbound message.

AI Receptionist is the first live module of MintWire Customer Operations. It focuses on capturing and handling inbound requests today. Additional modules are planned and not yet available.

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Starter from €49/mo. No long-term contract required.

What it does

Website chat & intake

AI handles chat messages and structured intake forms. Answers from your knowledge base, collects contact details, flags what needs human attention.

Lead capture & triage

Every inbound request is evaluated against your business rules. Leads are created automatically. Urgent cases are flagged for handoff.

Operator inbox

Your team sees all conversations in a clean inbox. Review AI replies, manage leads, assign handoffs, and follow up without switching tools.

Email intake (included)

Capture inbound emails as conversations. AI drafts replies for operator review — no auto-send. Leads and handoffs work the same as web chat.

Availability-assisted scheduling (add-on)

AI suggests available slots from your calendar. Operator confirms before anything is booked — no auto-booking or auto-confirmation.

Configurable per business

Greeting, knowledge base, intake fields, handoff contact — all per-tenant. Vertical templates for salons, clinics, home services, and more.

Packages

Two plans to get started. Add modules as your needs grow.

Starter

For small service businesses getting started with AI intake.

€49/mo

✓Website chat and structured intake forms
✓AI triage — answers from your knowledge base
✓Lead and customer records with basic conversation history
✓Operator inbox — review AI replies and manage leads
✓Up to 500 messages / month
✓Email intake: manual import for operator review
✓1 operator seat
✓Standard support

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Pro

For growing businesses that need more volume, seats, and priority support.

€99/mo

✓Everything in Starter
✓Email intake included: manual import for operator review
✓Advanced customer timeline and repeat inquiry insights
✓Vertical template setup (beauty, clinic, home services…)
✓Up to 2,000 messages / month
✓3 operator seats
✓Priority support

Request Demo

Checkout starts from pricing. Manual demo and billing remain available.

Add-on modules

Extend the base product. Add only what your business needs.

Availability Module

+€29/mo

Helps collect preferred times and prepare slot options during setup. Manual setup required. Operator confirms before anything is booked — no auto-booking.

Voice AI

Coming soon

Live AI phone receptionist: answers calls, triages inquiries, captures leads. In development.

Messenger Channels

Planned

WhatsApp, Telegram, Instagram DM — planned channel adapters, not yet connected.

Ready to see it in action?

Submit a demo request and we will walk you through setup for your specific business type. No commitment required.

Request Demo